Order management Order Management Policy What is the DTS shipping preparation time? What is the preparation time for parcels? Parcel preparation time It is the average time it takes you to prepare the goods for the shipping company to come pick up the package (pick up) or deliver the package to the shipping company (drop off) after the buyer has completed payment. By having a record of fast parcel preparation times, it will not only attract buyers to buy products from your store. It is also one of the criteria for achieving Best Recommended Store (PS+) status. Definition Parcel preparation time It is calculated based on the average package preparation time over the past 30 days, starting when the store’s first order is received. However, the system will not take Sunday. Public holidays and closing days of shipping companies Let’s calculate the time to prepare your parcel. A short preparation time will allow buyers to receive their orders faster. This is one factor in deciding how to rate a product. Additionally, regularly checking the store’s delivery time statistics can help you prepare for new orders. Also consider which products are popular and should be packed in advance. Especially during the time close to the campaign. You can check statistics Package preparation times can be found on the Account Health page under Unfilled Order Rate on both Seller Center and the Amaze application. You can follow the following guidelines. To reduce the time required to prepare parcels and deliver products within the specified time. Including ensuring that you manage orders efficiently every step of the way. Reduce the number of pre-order products in the store. Opt for shipping channels supported by Amaze. Prepare an appointment to pick up or deliver the parcel within Delivery date or Days To Ship (DTS) Consider adding manpower to help fulfill orders if needed. For speed in preparing parcels during the campaign. When receiving more orders You can check statistical data and evaluate which products are popular and should be packed in advance. with various tools on Seller Center such as Business Insights
